Thank you for choosing Alaska's Glacier Bay Travel to secure reservations, we recommend you Email: tours@glacierbaytravel.com and visit www.glacierbaytravel.com to assist you.
The transportation of passengers and
baggage is governed by the Terms & Conditions of Passage Contract contained in
your travel documents and these terms and conditions. Your purchase of the
passenger cruise ticket and acceptance of passage on the vessel constitute
acceptance of the terms and conditions contained in this brochure and those of
the Terms & Conditions of Passage Contract. Such terms affect your legal
rights and we recommend you read all terms carefully (in the event of a
conflict between the provisions in this brochure and the Terms & Conditions of
Passage Contract, the latter shall prevail). Cruises and cruise-tours are sold
on a space available basis. Cruise West will make every effort to provide
accommodations in the cabin of your choice and/or the main hotel properties we
use. If these are not available at the time you book with us, we will confirm
you at an alternate property. You will know at time of documentation
(approximately four (4) weeks prior to departure) what cabin and/or hotel
property you are confirmed in.
Final Payment:
All Spirit of Oceanus departures: Ninety (90) days prior to departure
All other vessels: Sixty (60) days prior to departure
Final payment for all itineraries must be received at Cruise West in advance,
as specified above, or in full at the time of reservation if less than the
specified advance payment period. If final payment is not timely received,
your reservation may be released and rebooking will then be subject to final
availability. As a convenience, wire transfers, checks, and credit cards are
accepted forms of payment. Credit cards are accepted for shipboard charges.
If you choose to purchase the Cruise West Peace of Mind Plan, the premium
payment must be included with your initial deposit.
An additional charge of $75 per person will be assessed for changes to your travel arrangements, including name changes made within sixty (60) days prior to departure. However, additional charges will not apply when adding additional tour components before the issuance of travel documents. Changes to air reservations booked through us within sixty (60) days prior to departure will result in an additional charge of $125 per person. Full payment is required for late bookings at the time of reservation by wire transfer, credit card or cashier's check.
Back to TopPer Person Cancellation Charges:
| Anytime 90+ days prior to departure | $200* |
| 89-61 days prior to departure | 25% of fare or amount of deposit (whichever is higher) |
| 60-31 days prior to departure | 50% of fare |
| 30-0 days prior to departure | 100% of fare |
| *A $200 per person future cruise credit certificate will be given, to be applied to future bookings. | |
Please see the surcharge provisions discussed below.
We are not responsible for personal injuries, illness or death resulting from any peril of the sea or cause not within our sole and direct control, or not resulting from our sole and direct negligence. WE ARE NOT RESPONSIBLE FOR INJURIES, ILLNESS OR DEATH OCCURRING OFF THE VESSEL OR DURING SHORE EXCURSIONS. OFF-VESSEL ACTIVITIES AND SHORE EXCURSIONS INVOLVE RISKS OF ACCIDENTS, PERSONAL INJURY AND DEATH, AS MORE FULLY SET FORTH IN THE TERMS AND CONDITIONS OF PASSAGE CONTRACT, AND YOU ASSUME THOSE RISKS. Certain other limitations on liability apply. WRITTEN NOTICE OF CLAIMS AGAINST US FOR INJURIES OR DEATH MUST BE GIVEN WITHIN SIX (6) MONTHS OF THE DAY INJURY OR DEATH OCCURS, AND SUITS MUST BE COMMENCED WITHIN ONE (1) YEAR FROM THE DAY INJURY OR DEATH OCCURRED. Suits must be filed in Federal and/or State courts in King County, State of Washington.
We or the captain of the vessel may, at our/his/her sole discretion, refuse to transport, confine to a stateroom, or disembark any guest for, among other things, illness, disease, injury, or mental problems posing a direct threat to the health or safety of self or others, vulgar or improper conduct, illegal substance possession or abuse, refusal to obey regulations, or for otherwise endangering other guests or the crew. Guest to bear all expenses. Each guest - or if a minor, his/her parent or guardian - shall be liable to and reimburse us for all damages to the vessel and its furnishings, equipment, and property caused by any willful or negligent act or omission on the part of the guest. We may substitute vessel and change itineraries for just cause and will not be responsible for any loss or expense caused by reason of such change. Each guest is responsible for arriving at the vessel at least one (1) hour before departure, with passage hire fully earned if the departure is missed unless caused by our sole negligence. Passage contracts are not transferable. We may cancel or withdraw any cruise or portion thereof with refund based on the actual cost of the unfinished portion of your cruise. Cruise West reserves the right to assess fare and charges in effect at the time of bookings, as well as fuel, federal or state taxes or fees and/or any other unexpected imposed surcharges we incur up to your cruise/tour departure date. Any such additional charges will be in addition to your quoted cruise price and may be added to your final bill.
Guests are advised that personal services and devices, such as wheelchairs, will not be provided. Guests in need of services of a personal nature, such as assistance in eating, toileting, or dressing, are responsible for arranging for such services and are encouraged to travel with a companion for such purposes.
Please be advised that accessibility may be limited at some ports of call and on some shore excursions. Also, due to tidal conditions and port facilities, the ease of embarking and disembarking varies greatly. In addition, there may be certain physical conditions onboard the ship, such as raised doorway thresholds, that may limit accessibility to and within some areas of the ship. In many instances, staff members will be available to assist passengers so that access is possible. However, you should contact us with any questions regarding accessibility onboard the ship, at ports of call, or on transportation services to and from the ship. If you have any questions regarding whether travel is appropriate due to a disability or medical condition, you are strongly advised to contact your physician. Each guest represents that neither he/she nor anyone traveling with him/her has any physical or other condition or disability that could create a hazard to himself / herself or other guests or crew on the cruise. Cruise West reserves the right to decline to accept anyone on a trip. Cruise West also reserves the right to remove from the cruise, at his /her sole expense, any guest whose condition is such that he/ she could create a hazard to himself/herself, or others, or otherwise impact the enjoyment of other guests on the cruise.
Back to TopOur ships are equipped to provide only very limited medical care and are stocked with limited medical supplies. We cannot offer care for conditions requiring specialized expertise or equipment. Passengers with such conditions, or in the event of an emergency situation, may be evacuated at their expense. Due to the limitations of medical facilities, passengers with serious medical conditions or women with pregnancy complications or in their third trimester of pregnancy may wish to consult their physicians to determine whether travel is appropriate. Passengers should also review their insurance policies to determine whether treatment occurring onboard the vessel or while traveling is covered. Travel insurance is strongly recommended.
Federal Maritime Commission Protection
Under Public Law 89-777, the FMC requires vessels having berth or stateroom accommodations for fifty (50) or more passengers and which embark passengers from U.S. ports to maintain acceptable evidence of financial responsibility to indemnify passengers for nonperformance of transportation. Cruise West maintains an escrow agreement to protect passenger payments for water transportation. This escrow agreement has been reviewed and approved by the FMC